An effective supply chain is the backbone of any successful organization. This course is designed to provide a comprehensive introduction to the key components and functions of supply chain management. Participants will explore how the supply chain connects with customer satisfaction, cost control, and overall performance. Through engaging activities and real-world examples, learners will build a solid understanding of essential terms, the roles of procurement and logistics, and the flow of goods, information, and finances. The workshop also covers strategic, tactical, and operational levels of supply chain planning, as well as inventory management, data tracking, and event management systems. By the end of the session, participants will be equipped with practical insights to help improve supply chain processes and drive value within their organization.